Frequently Asked Questions
How will I get my password back if I forget it?
Please select "Forgot Password" from the sign-in page's menu. After entering your email address, click "Submit." To reset your password, follow the instructions that will be emailed to your registered email address. You will be allowed to create a new password after your credentials have been validated.
Can I revoke my purchase?
Your order may be cancelled within 24 hours. Orders are usually shipped on the next business day after they are ordered.
What if the order was placed incorrectly?
Please submit an image of the page where the error appears or a copy of the error message to email@example.com for more help.